Client Success Story: Blue Mountains City Council (BMCC) explores how this medium-sized local government organisation transformed its learning and compliance capability during a critical period of change. With approximately 850 employeesâincluding a large seasonal and casual workforce across pools, outdoor maintenance and community servicesâthe Council operates in a complex, high-risk environment where safety, compliance and service delivery must align.
Following a significant safety breach that resulted in a SafeWork Enforceable Undertaking, the organisation faced urgent compliance training requirements. At the same time, its legacy learning management system was being retired by the vendor and had long proven difficult to use. The platform was administratively cumbersome, frustrating for learners, and limited largely to static compliance presentations. There was little opportunity to tailor training for different workforce groups or to scale effectively during seasonal workforce peaks.
These system constraints influenced organisational culture. Training was widely perceived as a passive, âtick-the-boxâ obligation rather than a meaningful opportunity to strengthen capability and reduce operational risk. For a workforce delivering essential community services, this presented both compliance and performance challenges.
Recognising the need for a more flexible and future-focused solution, the Learning and Development lead championed the move to Moodle Workplace, partnering with Premium Moodle Partner mylearningspace. The decision was driven by demonstrated expertise, strong value for money, and the platformâs flexibility compared to alternatives such as Cornerstone. Importantly, historical training records were successfully migrated from the legacy LMS, ensuring compliance continuity during the transition.
The result is more than a system upgradeâit is the foundation for a broader cultural shift toward structured, engaging and scalable learning that supports both compliance obligations and workforce development.
Read the full case study on our website to discover how the implementation unfolded, how stakeholder engagement drove adoption, and the measurable impact now emerging across the organisation.
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