Ensuring the effective, reliable and seamless availability of your learning management system takes expertise. Designing, implementing and managing the system in-house involves procuring hardware and software, and recruiting technical specialists. This can be an expensive and time-consuming exercise.
A more cost-effective and quicker approach is to engage a team of experts, such as certified Moodle Premium Partner, My Learning Space. We take care of the technical aspects of your project – on an ongoing basis – for a small fraction of the cost of employing your own IT department. Meanwhile, you get to focus on core business.
With more than 15 years experience in delivering managed hosting services to Australian organisations, we have created a high performance hosting environment: robust, secure, scalable and redundant – to suit organisations both big and small.
All our managed hosting plans include a services agreement that states our service quality commitment and added extras.
My Learning Space uses an online portal to handle technical issues and Moodle questions. Clients are free to reach out via web ticket or browse our extensive knowledge base, including tutorials and help documentation.
Clients can depend on timely support based on our deep understanding of Moodle LMS and Moodle Workplace software.
Not only do we track, prioritise, and resolve support tickets, we gather and review analytics on how well we are performing.