Australiaâs National Broadband Network (NBN Co Limited) was established to connect the nation with fast, reliable and secure broadbandâand delivering on that mission depends on a highly capable workforce and industry partners. The NBN success story highlights how NBN approached learning and development at scale, ensuring training could support a dispersed workforce and the Retail Service Providers (RSPs) who deliver services to homes and businesses across Australia.
Before partnering with Premium Moodle Partner mylearningspace, NBNâs training approach was fragmented and inconsistent. Face-to-face workshops, PowerPoint presentations and supporting documentation made it difficult to scale training efficiently, while also driving up costs and creating variation in knowledge across the industry. For frontline teams and external partners, this often meant slower onboarding and learning experiences that werenât always engaging or easy to access when needed.
To create a more modern, flexible learning ecosystem, NBN selected Moodle Workplace for its customisation capabilities, multi-tenancy functionality, and ability to integrate with systems such as Salesforce. The result was a platform designed to deliver consistent, tailored learning experiencesâsupporting both internal teams and external partners through structured, accessible training.
Read the full story on our website to explore the implementation journey, key challenges, and the results and impact achieved through NBNâs learning transformation.
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